aeb365 Privacy Policy

01

Purpose of This Policy

aeb365 ("we", "us", or "the platform") operates a safe and transparent online gaming environment for users in Bangladesh. This privacy policy explains what information is collected when you visit our website https://aeb365.cam, create an account, or use our services — why it is collected, how it is used, and what steps we take to protect it.

This policy applies to all users of our services. By continuing to use our services, you are considered to have agreed to the terms of this privacy policy. We encourage you to review this page regularly.

02

Scope of Application

This privacy policy applies to the following:

• The main aeb365 website and all its sub-pages
• All services provided via mobile browser or desktop
• Live casino, slot games, cricket, and sports betting sections
• Communications with our support team (live chat or email)
• Payment transactions: bKash, Nagad, Rocket, and Upay

03

Information We Collect

aeb365 collects information in two main ways:

a) Information you provide directly:

• Full name, date of birth, and mobile number provided at registration
• Email address and account login details
• Documents submitted for identity verification (copy of national ID or passport)
• Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Messages and complaints provided when contacting the support team

b) Automatically collected information:

• IP address and browser type and version
• Device information (operating system, screen resolution)
• Time spent on the site, pages visited, and links clicked
• Session information collected via cookies and similar tracking technologies
• Game play history and betting information

04

Policy on Information from Minors

aeb365 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

05

Purposes for Using Information

We use your information for the following purposes:

1. To create, verify, and ensure the secure management of accounts
2. To process deposits, withdrawals, and financial transactions
3. To provide the 150% welcome bonus and other promotional offers
4. To determine and distribute cashback benefits under the VIP program
5. To prevent fraud, money laundering, and other irregular activity
6. To improve customer service standards and resolve user complaints
7. To meet legal obligations
8. To maintain the security and technical performance of the platform
9. To personalize the gaming experience according to user preferences

We will not use your information beyond the purposes stated above. Your prior consent will be obtained if needed.

06

Marketing Communications

Using information related to you, we may from time to time inform you about relevant promotions, bonus offers, or platform updates. You may contact our support team at any time to request that you no longer receive such communications.

07

Sharing Information with Third Parties

aeb365 never sells, rents, or exchanges your personal information. However, to ensure service quality, we may share information on a limited basis with specific trusted third parties:

• Payment processors: bKash, Nagad, Rocket, and Upay — minimum necessary information for verifying and completing financial transactions
• Game providers: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other approved providers — to ensure uninterrupted gameplay
• Technology infrastructure: Companies providing server hosting and security services
• Legal authorities: When required by court order or government directive

All such third parties are contractually bound to uphold our privacy standards and may not use your information for their own purposes.

08

Data Retention Period

We will retain your information for as long as your account remains active. Even after an account is closed, certain information may remain in our records to meet legal obligations, resolve disputes, and prevent fraud. This period may generally be up to five years from the date the account is closed.

Once the specified period has passed or retention is no longer necessary, we will permanently delete your information using secure methods.

09

Technical Security

aeb365 uses industry-standard security technology to keep your information safe. Our key security measures are:

• SSL encryption: 256-bit SSL encryption is active across all pages of the website, encrypting all information exchanged between your browser and our servers
• Firewall and intrusion prevention: Multiple layers of security barriers to block unauthorized access
• Payment information security: Full payment card or mobile banking PIN details are never stored on our servers
• Regular security reviews: Regular audits are conducted to identify system vulnerabilities
• Two-factor authentication: An additional security option for login

10

Response to Data Breaches

If there is any indication of a breach in the security of your information, we will notify the affected users as quickly as possible and take the necessary corrective measures. Our security team is active 24 hours a day.

If you have any suspicion or concern regarding data security, please notify our support team immediately.

11

What Are Cookies and Why Are They Used

Cookies are small text files stored on your device that help improve the functionality of our website. aeb365 uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure account security
• Functional cookies: Remember your preferences (language, display settings)
• Analytics cookies: To understand which pages are visited most and where improvements are needed

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some parts of the website to not function properly.

12

Right to Access and Correct Information

As a user of aeb365, you have the following rights:

• Access: The right to request what information we hold about you
• Correction: The right to request correction of any inaccuracies in your information
• Deletion request: The right to request deletion of your information in certain circumstances (except where legally required to retain it)
• Objection to processing: The right to object to the use of your information for marketing purposes
• Data portability: The right to request a copy of the information we hold about you

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

13

Account Closure Procedure

If you wish to permanently close your aeb365 account, please notify our support team via live chat or email. Upon receiving the account closure request, we will complete the verification process and deactivate your account. However, certain information may be retained for a specified period for legal reasons, as noted in Section 08 of this policy.

14

Process for Changing the Privacy Policy

aeb365 reserves the right to amend this privacy policy as needed. For any significant changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be notified of changes via email or live chat
• A notice will be displayed on the website for important changes

If you continue using our services after changes are made, you will be considered to have agreed to the updated policy. We therefore encourage you to review this page regularly.

15

Relationship with Other Policies

This privacy policy complements aeb365's Terms and Conditions and Responsible Gaming Policy. You will find more detailed information about platform use, bonuses, payments, and responsible gaming on those pages.

In the event of any conflict between the privacy policy and the terms and conditions, the provisions of the privacy policy will take precedence.