aeb365 Terms and Conditions

1 General Introduction

aeb365 (hereinafter "Platform", "we" or "us") is an online gaming service provider that offers casino games, sports betting and live gaming to users in Bangladesh. These terms and conditions ("Terms") apply to the use of the aeb365 website and all its services.

When you register on aeb365 or begin using our services, you are considered to have fully read, understood and agreed to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

These Terms have been drawn up in Bengali and the Bengali version shall be considered final. aeb365 reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will be treated as acceptance of the new Terms.

2 Definitions and Explanations

The meanings of the following terms used in these Terms are explained below:

• "User" or "You" — Any registered or unregistered person who uses the aeb365 platform and receives our services.
• "Account" — The user's registered profile through which they can access all services on aeb365.
• "Services" — All online gaming, betting and related digital services provided by aeb365.
• "Wallet" — The digital facility on the platform where a user's funds are stored.
• "Bonus" — Additional gaming credits or rewards given by aeb365 under various promotions.
• "Wagering Requirement" — The condition specifying the amount that must be wagered before bonus funds can be withdrawn.

3 Account Registration

To create an account on aeb365, the user must provide accurate and complete information. The following conditions apply to account registration:

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• The name, address and identity document details provided during registration must be true and accurate.
• The user must open the account in their own name — not on behalf of anyone else.
• The mobile number or email address provided at the time of account registration may need to be verified.
• aeb365 reserves the right to reject any account application for any reason.
• If an account is opened with false information, it may be suspended or terminated and the associated funds may be confiscated.

4 Age Verification

aeb365 is a responsible gaming platform. Our services are for persons aged 21 or above only. Participation by minors is strictly prohibited.

aeb365 may at any time request a National ID Card (NID), passport or other government-issued document to verify a user's age. The account may be temporarily suspended until verification is complete.

If it is established that a minor has fraudulently opened an account, that account will be closed immediately and all transactions will be considered void. The matter may be reported to the relevant guardian or legal authority.

5 Account Security

Keeping your account secure is your own responsibility. Please follow the guidelines below:

• Do not share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• Log out after accessing your account from a public device or network.
• If you notice any suspicious activity on your account, contact the support team immediately.

aeb365 will not be liable for losses caused by the actions of a third party if the user has not properly safeguarded their login credentials. However, our SSL encryption keeps your data secure.

6 Deposits and Withdrawals

6.1 Deposits

The following payment methods are accepted for depositing funds on aeb365: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly.

6.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally completed within 5 to 30 minutes. The following conditions must be followed:

• Withdrawals must always be made to the same payment method used to deposit funds.
• Withdrawals may be restricted until KYC verification is complete.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• aeb365 may place a hold on the withdrawal process if fraudulent activity is suspected.
• aeb365 may request additional verification documents for large withdrawals.

6.3 Limits and Fees

Each payment method may have its own processing time. aeb365 generally does not charge any transaction fees, however your mobile banking provider may apply their own charges.

7 Bonuses and Promotions

All bonus and promotional offers from aeb365 are provided under specific conditions. The current welcome bonus offer is a 150% bonus on the first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times.

For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus, giving a total balance of ৳2,500. If you deposit ৳22,000 you will receive the maximum ৳15,000 bonus, giving a total balance of ৳37,000.

• Bonuses apply to newly registered users only (unless stated otherwise).
• Bonus funds cannot be withdrawn directly — the specified wagering amount must be played through first.
• aeb365 reserves the right to modify or cancel any bonus offer at any time.
• If misuse or fraudulent use of a bonus is proven, the relevant account may be terminated.
• Multiple people from the same household may not take advantage of the same promotion.

8 Betting and Gaming Rules

All gaming and betting activities on aeb365 are governed by the following general rules:

• A bet that has been confirmed cannot be changed or cancelled.
• If the result of a game is affected by a technical error, the relevant round may be considered void.
• RNG (Random Number Generator) technology is used in all games to ensure fair play.
• In live casino games, the dealer's decision shall be considered final.
• Official match results will be used for sports betting.
• aeb365 reserves the right to change or remove any game or betting option at any time.

9 Prohibited Activities

The following activities are strictly prohibited on aeb365. Violating these prohibitions may result in permanent account termination and confiscation of funds:

• Money laundering or illegal financial activities.
• Playing games using bots, scripts or automated software.
• Creating multiple accounts to take advantage of bonuses.
• Exploiting technical vulnerabilities of the platform.
• Harassing or defrauding other users.
• Operating an account under a false identity.
• Attempting to obtain funds through any form of chargeback or payment dispute.

10 Limitation of Liability

aeb365 accepts no liability in the following circumstances:

• If a game or betting session is disrupted due to loss of internet connection or technical issues.
• If unauthorized access to an account occurs due to the user's own negligence.
• If a third-party service (such as a payment gateway) fails.
• In the event of unforeseen natural disasters, government directives or other force majeure circumstances.

However, aeb365 is committed to ensuring fair treatment of users at all times. If a user suffers a loss due to a technical error on our part, we will endeavor to provide a reasonable resolution.

11 Privacy and Data Protection

aeb365 is committed to protecting users' personal information. In accordance with our privacy policy, we may collect and use the following information:

• Personal information provided at the time of registration (name, contact details).
• Transaction-related information (deposit, withdrawal and betting history).
• Platform usage patterns and technical data.

Your personal information will never be sold to third parties. However, information may be shared with authorities when required by legal obligation or for security investigations. For more details, please visit our Privacy Policy page.

12 Account Suspension and Termination

aeb365 may suspend or terminate an account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraud, money laundering or other illegal activity is suspected.
• If a false identity or incorrect information has been provided.
• If age verification fails.
• If the account has been inactive for an extended period.

Users may also request to close their account at any time. In this case, any legitimate funds in the account will be returned, however any conditional bonuses will be forfeited.

13 Responsible Gaming

aeb365 places the highest priority on responsible gaming. We believe that gaming is an entertainment activity and should never be a cause of financial hardship.

The following protective features are available on our platform:

• Setting deposit limits (daily, weekly or monthly).
• The option to take a temporary or permanent break from gaming (Self-Exclusion).
• Gaming time controls.
• 24/7 support service in Bengali.

If you are experiencing a gaming problem, please visit our Responsible Gaming page. Remember — aeb365 is for persons aged 21 or above only.

14 Terms & Conditions Amendment

aeb365 reserves the right to change, add to, or cancel these terms and conditions at any time. The updated date will be published on this page after any changes.

For significant changes, users may be notified via their registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

If any part of these terms and conditions is declared illegal or invalid by a court or regulatory authority, the remaining parts will continue to be in effect as before.

15 Contact

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 Live Chat — speak directly in Bengali from any page on the platform
• Email: [email protected]

Our support team provides round-the-clock service in Bengali. Our goal is to resolve any issue you have quickly.